Our basic buying and delivery guide.

  • Customer / Visitor

    Browse our website

    You can find a large range of paper based products from the RBE factory on our website.

    Using the Menus, Search Facility and or by clicking on links on the product pages, you will find products to suit your requirements.

  • Customer / Visitor

    Add to Cart

    You can add products to your cart, as you browse our website.

    To view your cart click on the shopping cart on the top right of the page.

    Once your cart is full, click the checkout button to proceed.

  • Payment Gateway

    Pay via PayFast Secure Payment Gateway

    Once you have complete the relevant details on the checkout page, you will be redirected to a Payment Gateway on a secure server hosted by Payfast.

    Where your payment will take place on a highly secure and confidential platform.

    We at RBE have no access to any of the your private credit card or payment details.

  • RBE Orders Department

    Order received, processed and invoiced

    Once payment has been completed successfully, RBE receives the order and payment confirmation.

    We then Prepare, Pick and Pack you order according to the instructions you place on the order, such as collection, local delivery or courier.

    If we experience any problem relating to your order, we will contact you to discuss.

  • Delivery

    Delivery via our Drivers, Courier or Collection

    If you have requested that your order be delivered, either our driver or our reputable courier company will facilitate the delivery.

    The Couriers collect parcels once a day and orders generally take 2 to 3 working days to be delivered.

    Our Drivers follow certain routes to ensure that all parcels are delivered expediently as possible. You should have your order with in 48 hours* or 2 working days.

    If your order is for collection, you will be notified the moment your order is ready for collection, normally the same day.

  • Customer / Visitor

    Parcel Received

    You received you parcel from one of our delivery methods.

    We hope you are happy with our services and will recommend us to Friends, Family and Business Colleagues.

  • Ratings

    Rate RBE Products, Services and Delivery

    This is where we hope you will rate our companies service levels, by clicking on the product you ordered and writing a little review, as well as completing the star ratings on this page.

    If you need any further assistance or information, please contact us on 011-793-7321.

  • Return Visit

    Building a relationship

    When you need more RBE products, your first thought is our website.

    Looking forward to a building a relationship with you, for many years to come.

  • Returns

    Returning of goods & products

    A handling charge of 10% of the item or invoice value will be charged, if the goods were correctly supplied and not faulty or subject to any claim.